Store Policy

Return Policy

At Glam N Glo Medi, we have a 30-day return policy. If 30 days have passed since your purchase, we regret to inform you that we cannot offer a refund or exchange. For your item to qualify for a return, it must be unused and in its original packaging. Please note that gift cards and treatments are non-returnable.

To process your return, we require proof of purchase or a receipt. Kindly refrain from sending your purchase back to the manufacturer. In some cases, we may only offer a partial refund if the item is not in its original condition, has been damaged, or used for reasons not due to our error. Additionally, any items returned over 30 days after delivery may not be eligible for a refund.

Late or missing refunds

To check the status of your refund, start by reviewing your bank account records. Afterward, contact your credit card issuer, as refunds can take some time to process. Additionally, reach out to your bank as there may be some processing time involved. If you have followed these steps and have still not received your refund, please don’t hesitate to contact us at info@glamnglo.ca for further assistance.

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges

We provide replacements exclusively for items that are defective or damaged. In case you wish to exchange your product for the same item, kindly send an email to info@glamnglo.cand dispatch your item to 215 – 2083 Alma Street, Vancouver, BC, V6R 4N6.

Membership Policy

SILVER MEMBERSHIP

You will be required to sign this consent form upon your first appointment: Silver Membership Consent Form -I understand that I am signing this consent form to become a member with Glam n Glo. -I understand that by signing this consent form I am committing to 3 equal monthly payments which are to be deducted from my stored credit card and that should this card expire I will update Glam n Glo with immediate effect at info@glamnglo.ca -I understand that my membership will include the following benefits: What’s included with my SILVER monthly membership

(1)  Monthly Laser Hair Removal Treatment Session with Lutronic Clarity2 in one of the listed areas below.

Full Face

Bikini Area

UnderArms

-10% OFF Facials

-10% OFF SkinCare

-$25 Refer a friend Credit

-15% OFF Microneedling or Facial Laser Treatments.

-10% OFF any additional Laser Hair Removal Services

 

Birthday Perk: Free Chemical Peel or Dermaplaning

 

 -Should I want to cancel early I understand I will be obligated to add the discounted amount on to each treatment that has been completed to date of cancellation. 

-I also understand I may pause my membership one time for up to 30 days only. 

-I have read the above and fully understand the details regarding my Membership. *Glam n Glo has a strict 24 hour cancellation policy. Should you not notify us of your cancellation within 24 hours of your appointment you will either have one of your pre-paid sessions removed or be charged $25, which ever is least.

GOLD MEMBERSHIP

You will be required to sign this consent form upon your first appointment: GOLD Membership Consent Form -I understand that I am signing this consent form to become a member with Glam n Glo. -I understand that by signing this consent form I am committing to 3 equal monthly payments which are to be deducted from my stored credit card and that should this card expire I will update Glam n Glo with immediate effect at info@glamnglo.ca -I understand that my membership will include the following benefits: What’s included with my GOLD monthly membership

(1)  Monthly Laser Hair Removal Treatment Session with Lutronic Clarity2 in one of the listed areas below.

Face + Underarms

Brazilian

Legs

Arms

                                                   OR

– 1 Microneedling Face or Facial Laser

               +

-15% OFF Facials

-15% OFF SkinCare

-$30 Refer a friend Credit

-15% OFF any additional Laser Hair Removal Services

Birthday Perk: Free Chemical Peel or Dermaplaning

 -Should I want to cancel early I understand I will be obligated to add the discounted amount on to each treatment that has been completed to date of cancellation. 

-I also understand I may pause my membership one time for up to 30 days only. 

-I have read the above and fully understand the details regarding my Membership. *Glam n Glo has a strict 24 hour cancellation policy. Should you not notify us of your cancellation within 24 hours of your appointment you will either have one of your pre-paid sessions removed or be charged $25, which ever is least.